All laws, policies, plans, regulations, rules, guidelines, practices, procedures, and language relating to the delivery of behavioral health services will be:

EMPOWERING
To enable full participation in community life, including living, working, learning, socializing, and parenting.

RECOVERY-ORIENTED
To support each individual on the path to a satisfying and successful life as defined by his or her interests, preferences, dreams and goals.

PERSON-CENTERED
To ensure a respectful, consumer and family driven system in which services are defined by individual preferences, strengths, needs, values and culture.

HOPEFUL
To imbue all interactions with the belief that every person can participate in the recovery process.

INFORMED AND ACCESSIBLE
To promote widespread understanding of behavioral health and wellness best-practices, resources, services, and new developments to empower individuals, families and the community to make informed choices.

CULTURALLY RESPONSIVE
To honor and embrace diverse, culturally-based perspectives on behavioral health, help-seeking, support and treatment.

ACCOUNTABLE
To use objective outcome indicators, measures of programmatic fidelity, and fiscal accountability throughout the system

SAFE AND TIMELY
To not only do no harm, but to actively support well-being and personal growth. To eliminate harmful delays in obtaining services and to make prevention and early intervention services valued and widely available.

EFFECTIVE AND EFFICIENT
To demonstrate positive outcomes and draw upon cost-effective promising and evidence-based practices.

EQUITABLE
To ensure that quality and access do not vary by gender, ethnicity, geography, race, religion, sexual orientation, disability or socio-economic status.